Want to know more about Lewis Road Creamery? Here are some FAQ's that might be able to answer your question.

General

Everything you need to know about our products and services.

  • We’ve always found transparency the best way of tackling this question. Yes, Lewis Road Creamery is a New Zealand company. It is run by four New Zealand directors – Prem Maan, Graham Mourie, Phillip Wight and Taari Nicholas, who operate it through Southern Pastures Management Limited. 

  • Southern Pastures LP is an ethical investment fund, that has investors from pension funds in Sweden and Germany, along with New Zealand.  You will be familiar with our own KiwiSaver providers in New Zealand investing money on behalf of customers, both here and in foreign markets, therefore spreading the risk. The same model is applied here, just the other way around. To find out more, click here.

  • You can find our products at most major supermarkets in New Zealand! Check out our locations page to find a supermarket near you. Alternatively, you can send us a message and we can take a look for you. Click here to get in touch.

  • If you have a question or just some feedback, we want to hear it! Head over to our Get In Touch page to send us a message. We promise to be prompt with our reply!

  • That’s great to hear. We would love to have a chat with you! Feel free to flick us an email at enquiries@lewisroadcreamery.co.nz.

  • We’re sorry to hear that! We hold our products to the highest standard so we want to know if you have had an issue and make sure that you receive the true Lewis Road Creamery experience next time. To let us know about a product that is not meeting expectations please visit our Get In Touch page where you can send us a message. Alternatively, you can give us a call on 0800 MOO COW.

  • Think Lewis Road Creamery might be the place for you? We would love to hear from you! Send us an email at hello@lewisroadcreamery.co.nz.

  • We’re glad you asked! Becoming a Roadie is simple. Visit our Become a Roadie page, fill in the form and your good to go! Once you're signed up with us you will be one of the first to receive news on products, taste new products and give us feedback!

Products

Everything you need to know about our products and services.

  • Core to our business is dairy and the core to dairy is the milk we use. We have two key partners here, Green Valley Dairies, an independently owned bottler who have their own farms which provides a substantial quantity of our milk and the Organic Dairy Hub, a group of farmers who have formed a co-op to foster the growth of organic milk. Lewis Road Creamery and GVD have been foundation partners of the Organic Dairy Hub.

  • Great question! Visit our Recipes page on our website to get some inspiration in the kitchen!

  • We currently range alactose free milkin a 1.5L bottle, which has the same full bodied flavour and smooth silky texture… without the lactose!

  • Yes, you can freeze our white milk! Here are some tips and tricks for perfecting the freeze:

    1. As soon as you purchase the milk, store vertically in the freezer and leave some space on each side for expansion.

    2. Try to keep the it away from anything strong-smelling as milk can absorb flavours (sausage flavoured milk isn't coming to a supermarket near you anytime soon!).

    3. You can freeze it for up to 3-6 months (no longer).

    4. The thawing process is very important! Don’t leave it out in the sun or just in the sink, the best way is to stand upon a plate in the refrigerator, and it could take about two days to be ready.

    5. You might see some colour and texture changes, especially in our full fat milk but this is normal after freezing.

    6. Drink and use within two to three days!

  • All White Milk - Yes

    All Flavoured Milk - Yes

    All Premium Butter - Yes

    Cream - Yes

    Ice Cream - send us a message with which flavour you are interested in and we will let you know!

Sustainability

Everything you need to know about our products and services.

  • We would love to produce our whole milk range in glass bottles, however at this stage there is a ‘no glass’ policy in the factories our milk is bottled in.

  • rPET stands for recycled polyethylene terephthalate and is plastic that has already been used for packaging that is recycled and repurposed into new packaging. rPET plastic is produced from recycled plastic which means no new plastic is being created and it can also be continually recycled. All of our white milk, flavoured milk and cream bottles are now in rPET bottles nationwide!

  • The 10 Star program is an independent certified program overseen by Asure Quality in New Zealand. Having an unbiased, independent and reputational entity stringently hold the program to account only makes it more robust and authentic.